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  1.Why I can't download games?
2.Why I can't install the game?
3.Why I can't execute game (Automatically shut down or error message)?
4.Why my game is interrupted?
5.Why sometimes the screen disappear?
6.Why sometimes the game is unable to login?
7.Why games due to security issues, and by Windown7 systems block off?
8. Why not control the game full screen?

 

 
 

1.Why I can't download games?

Please first is connected to the main local web site (such as yahoo)confirmation network was clear。
Please confirm whether must also above computer browser open allow to continue to download。TOP

 
  2.Why I can't install the game?

Please download game again, and install software。
Please don't process close the program in the installation。TOP

 
 

3.Why I can't execute game (Automatically shut down or error message)?

1.Please install d3dx9 software。
 You gat error message < Your application can't start, I can not find the d3dx9 35.dll>
  If installed d3dx9 software, still can't start the game, do the following steps。
  What is DirectX? How to install DirectX9.0c?

2.Make sure you have install your original video drive and sound driver,
 please download it from original official website。 

3. When you start the game, such as the application is not configured correctly, can be installed
 VC2005 runtime to run correctly  Please install vcredist_x86.exe。Download
 Enter the Microsoft's official website http://www.microsoft.com/
 search for Download: Visual C++ 2005 Redistributable Package (x86)。TOP

‐ Software Introduction /

Microsoft Visual C + + 2005 SP1 Redistributable the Package (x86) (VC2005 run library download)
installed in did not install the Visual C + + 2005 SP1 computers running using Visual C + + required
for applications developed with Visual C + + library runtime components。
 
The the VC2005 runtime installed C Runtime (CRT), Standard C + +, ATL, MFC, OpenMP and MSDIA
library runtime components. Library support side deployment model (CRT, SCL, ATL, MFC, OpenMP),
these run-time components are installed in the native assembly cache version of the Windows operating
system supports parallel assembly that the cache is also called WinSxS folder。

The VC8 runtime files (Msvcr80.dll/msvcp80.dll/msvcm80.dll)。TOP

 

4.Why my game is interrupted?

Make sure your credit and level are correct。
Please Make sure the status of your network connection is good。
You have not play game forlong time will be interrupted。TOP

 
 

5.Why sometimes the screen disappear?

Please check computer hard disk space and system memory is enough,
Network quality may be poor, and select a good network environment for the game。TOP

 
 

6.Why sometimes the game is unable to login?

Please make sure your account password is correct。
The system will be lock when input error over 6 times。
to contact your agent if game locked。TOP

 
 

7.Why games due to security issues, and by Windown7 systems block off?

1.Single agree: Right-click on the game shortcut keys, choose to use managers to run。
       (Per start time is necessary to run time)

2.Permanent agree: Right-click on the game shortcut keys,
       select the content / security / group or user name / edit all permissions tick。

 
 

8. Why not control the game full screen?

Esc Control full screen and normal screen。 TOP

 
   
 
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